What's the scoop on returns?
We believe in products that last and a customer experience that leaves you feeling truly taken care of. Love your Ru product, or you have 90 days to return.
90 Day Warranty
Ru Wellness warrants that its products will be free from manufacturing defects for three (3) months from the date of purchase by the original, end-user purchaser. If you experience any issues with your product, please contact us and we will replace the product or refund the purchase price of the product.
Return Policy
We accept returns of unused, unopened products in their original sealed packaging for a full refund within three (3) months from the date of purchase by the original, end-user purchaser. Contact us to start a return, and we’ll refund the cost of the returned product, less shipping fees, to your original payment method once we receive and inspect the return.